Privacy Policy

• Contact details you provide: name, email address, phone number (optional).
• Property details you submit through forms, including address, property type, size, bedrooms, bathrooms, condition, and timeline.
• Communications with us: messages, emails, and call notes.
• Basic technical information when you visit the site (e.g. browser type, pages viewed) for site performance and security.

• To respond to your inquiries and follow up with you.
• To prepare automated home value estimates and personal follow-up reports you've requested.
• To provide real estate services as your REALTOR® if you choose to work with us.
• To send occasional market updates — only if you've opted in via the marketing-consent checkbox.
• To meet legal, regulatory, and brokerage record-keeping requirements.

We rely on your consent to collect and use your personal information. Submitting a contact, valuation, or inquiry form is treated as consent to use the information for the purpose you submitted it.

Marketing consent is separate and optional. You'll see a clearly labelled checkbox where it applies. You can withdraw marketing consent at any time by replying "unsubscribe" to any marketing email or by contacting us directly. Withdrawing marketing consent does not affect our ability to follow up on a service you've already requested.

We do not sell your personal information. We may share it only with:

• CENTURY 21 Millennium Inc., Brokerage, where required for our broker-consumer relationship.
• Service providers we use to operate the site (for example, email delivery and database hosting), under agreements that require them to protect your information.
• Regulatory authorities or courts, where required by law.

Personal information is stored on secure servers operated by reputable infrastructure providers. We use access controls, encryption in transit, and least-privilege practices to protect your information. No method of transmission or storage is 100% secure, but we work to maintain reasonable safeguards.

We retain personal information only as long as needed for the purposes above, or as required by law and brokerage record-keeping obligations. When information is no longer needed, we securely delete or anonymize it.

You have the right to request access to the personal information we hold about you, ask us to correct it if it's inaccurate, or ask us to delete it (subject to our legal obligations). To make a request, contact Jhonavel Matias at jhonavel.matias@century21.ca. We will respond within a reasonable time.

The site may use minimal cookies for session and security purposes. We don't use third-party advertising trackers.

For privacy questions, complaints, or access requests, contact:

Jhonavel Matias, Sales Representative
CENTURY 21 Millennium Inc., Brokerage
Email: jhonavel.matias@century21.ca
Phone: (905) 872-3672

You also have the right to contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have not been respected.